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Basic Data Protection Regulation DSVGO

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2mag Return-document QMF-202mag Return document / Safety Declaration

Dear 2mag customer, Please observe the following instructions to ensure
that your returns or repairs are carried out quickly and smoothly:

Please use our service repair ticket. Please fill out the form as completely as you can
and include it with the return shipment or send it to us via fax.

Please properly package the unit to ensure safe transport. Use the original packaging if possible.
We are not liable for any damages that may occur during transport.

If you have any questions, please contact us via e-mail (contact form) or call us
+49 (0)89 38 15 311 10.

Phone Support


Monday - Friday
8.00 am - 5.00 pm

+ 49 (0)89 381 53 11 - 0

Please note our business hours.